Your Information
Privacy Policy
We respect your privacy and explain below what information we collect, why we use it, and how we protect it.
Information We Collect
Depending on how you use our website, we may collect information such as your name, email address, phone number, billing and delivery details, order and transaction information, customer support communications, account information where an account is created, and information submitted through forms or other website features. We may also automatically collect limited technical information such as device type, browser information, IP address, website activity and similar data needed for security, functionality and analytics.
How We Use Your Information
We may use your information to process and fulfil orders, arrange shipping and delivery, provide customer support, confirm or verify orders, manage returns and exchanges, provide order updates and tracking information, maintain website security, detect and prevent fraud or misuse, improve our products, website and customer experience, understand website usage and performance, and send promotional communications where permitted and where applicable.
Payment Information
Payments may be processed through third-party payment providers. Payment information is handled according to the applicable provider’s systems and policies. Iqdaar does not intentionally store complete payment-card information on its website where the payment provider processes those details directly.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential functionality such as shopping carts, sessions, preferences, security and order processing. We may also use analytics or similar technologies to understand how visitors use our website and improve its performance and experience.
Information Shared With Service Providers
We may share necessary information with trusted service providers that help us operate our business, including payment providers, courier and delivery companies, hosting and website service providers, email and communication platforms, analytics and security services, and technology providers supporting our store. These providers receive only the information reasonably necessary for the relevant service.
International Orders
When you place an international order, certain information may need to be shared with couriers, customs authorities, clearance providers or other service partners in connection with shipping and import procedures. This may include your name, contact details, delivery address, order information and documentation required for customs or delivery.
Marketing Communications
Where permitted, we may send information about new collections, offers, launches or other Iqdaar updates. You can unsubscribe from marketing communications through the available unsubscribe option or by contacting us. Transactional and service-related communications, such as order confirmations or delivery updates, may still be sent when necessary to complete or support your order.
Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration or disclosure. However, no internet-based system can be guaranteed to be completely secure, and we cannot guarantee absolute security of information transmitted online.
How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, providing support, maintaining business records, resolving disputes, preventing fraud and meeting applicable legal or regulatory requirements.
Your Privacy Choices
Depending on applicable law, you may have rights relating to your personal information, including the ability to request access, correction or deletion of certain information. You may contact us regarding these requests, although some information may need to be retained where required for legal, security, accounting or operational reasons.
Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security or content of websites operated by third parties. We recommend reviewing their privacy policies before providing personal information.
Children’s Privacy
Iqdaar is a kidswear brand, but our online services are intended to be used by parents, guardians and other customers rather than children directly. We do not knowingly ask children to create accounts or provide personal information for purchasing purposes.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services, website, technology or legal obligations. The latest version published on this page will reflect the current policy.
Contact Us
For privacy-related questions or requests concerning your personal information, contact support@iqdaar.com.