Frequently Asked Questions

Choose a product and size, add it to your cart, then complete checkout with your delivery details.

No. You can check out as a guest and securely view your orders through the passwordless Guest Order Portal.

Available payment methods are shown at checkout. Cash on Delivery is available for eligible orders within Pakistan.

Most Pakistan orders arrive within 3–5 working days after dispatch. Remote locations and public holidays may require additional time.

Use the Size Guide and compare the garment measurements with a similar item that already fits the child.

Eligible unused and unwashed items with original tags may be requested for exchange within seven days of delivery.

Open My Orders and request a secure access link using the email connected to your order.